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Compliance
Center

HyperArc Subprocessors

Under the GDPR, a sub-processor is any business or contractor through which customer data may pass while using a HyperArc service. We leverage business partners for certain processes that are not core to our expertise but are critical to our customers enjoying the best analytical experience.

List of Subprocessors

Used as an on-demand cloud computing platforms and APIs
Purpose(s)
Location
Amazon Web Services, Inc.
United States
Third Party Sub-Processor
Atlassian Corporation Plc.
Internal ticketing, SOC 2 Type II compliance tracking
United States
Functional Software, Inc
We leverage their Sentry product for product and infrastructure observability
United States
Google LLC
Used as a on-demand cloud computing platforms and APIs. Powers a portion of the HyperGraph AI services.
Powers internal email communication
United States
Help Scout, Inc.
Customer support, ticketing, and support article management
United States
Okta Auth0
User Authentication and SSO management
United States
OpenAI, LLC
Powers a portion of the HyperGraph AI services
United States
Snowflake, Inc.
Query hosting for our customers who opt for HyperArc to handle such workload
United States
Webflow, Inc.
Website hosting, lead generation, newsletter management
United States
Zoom Video Communications, Inc.
Customer video calls
United States
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